The middle managers setting the pace of the industry
In the logistics sector, where every minute counts, there’s a profile that rarely makes headlines but is essential to making everything work: the operations manager. Positioned between strategic direction and daily execution, this professional coordinates people, schedules, routes, resources, and solutions—in real time.
They ensure that deliveries arrive, routes adjust, shifts are covered, and errors don’t pile up. If an order is delayed, a warehouse is over capacity, or an issue needs urgent resolution, it’s this profile who detects, manages, and solves it.
Leading through pressure and efficiency
These middle managers operate in environments under constant pressure. Client expectations, narrow delivery windows, tight cost controls, and full traceability make logistics a field where execution isn’t enough you must anticipate, analyze data, reallocate resources, and lead teams under stress.
It’s not just about moving trucks or managing stock: operations managers need a global vision, agile thinking, digital skills (WMS, ERP, TMS), and cross-department coordination.
A strategic profile in full evolution
At onhunters, we’ve seen this role evolve from purely operational to a strategic pillar of the logistics value chain. Companies in transport, distribution, e-commerce, and 3PL are no longer seeking just experience—they’re seeking professionals capable of transformation.
Organizations today need operations managers who can:
- Manage multicultural teams across different shifts
- Integrate automation and technology into daily processes
- Optimize workflows without compromising service quality
- Make fast, impactful decisions that affect the end customer
How to attract and retain these critical profiles
At onhunters, we work with logistics companies that understand their competitive edge isn’t just about fleet size or warehouse space it’s about the talent that keeps everything running.
We help to:
- Define the role and its key competencies with precision
- Evaluate leadership under pressure and continuous improvement mindset
- Redesign job offers to increase retention of top talent
- Identify hybrid profiles with operational know-how and tech orientation
Having a strong operations manager means stability, traceability, efficiency, and profitability. In a sector where every detail counts, this role is much more than a coordinator it’s the heartbeat that keeps logistics moving.
